Cant use your vehicle after dark or in the rain!!! Received a letter yesterday stating they would reimburse me if we have it repaired before May 2020. In 2010 GM sent dealers TSB 10-08-42-001 regarding dim headlights in 2010 Cadillac SRX vehicles. Am currently trying to see if I can join or even start a new lawsuit. See your self.Like this video and subscribe.-----------------------------------------Follow me on instagram: @therealmecowhy https://www.instagram.com/therealmecowhy/-----------------------------------------Follow me on facebook: @TheRealMecowhy https://www.facebook.com/TheRealMecowhy/------------------------------------------------Mecowhy? ! Seems like for the inconvenience of owning a Cadillac that you cant drive at night for over two years Cadillac would fix at no charge and not make you pay first. Example: "Bad Brakes", "Toyota Recall", etc. 2015 Cadillac SRX. Hatch knocked me out closing while putting in groceries. Cant see the road General Motors will also reimburse customers for a new diagnosis performed by Cadillac dealers for moisture-related problems. I just had my headlights replaced to correct the headlight problem. I have a 2010 SRX with the same problem. How can I join this Class Action Lawsuit? Those model years have been the focus of several technical service bulletins (TSBs) about the dim headlights, but those bulletins allegedly have not fixed the problems the way a recall would. I didnt even know about a recall for headlights in 2020. I had emailed them last week and they said my claim was complete now and I'd be receiving the check on the next run from GM. Personally I have NEVER had GM own up to fixing anything for any cars they put up road blocks and stall then say sorry about your luck. I refuse to pay for this! Thanks in advance. Whats the problem with the headlights? Unresolved. I feel like I am driving blind at night unless I turn my brights on. Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian. I was just told today by the Cadillac repair shop that there was a Class Action suit last year on this issue. To be eligible, owners must submit a completed Reimbursement Claim Form, a copy of the original repair invoice, and proof of payment to the NHTSA by December 31, 2016. information here is for reference only. How do you join a class action suit? Got it and deposited it today. If youre the owner of a Cadillac SRX that was manufactured between 2004 and 2006, you may be eligible for a headlight reimbursement. Without a formal fix or. I have the same problem. I cant even see the side/edge of road to be honest! Add your complaint here, about any vehicle. Service: (253) 321-5771 . There should be some way to get this fixed and Cadillac can pay the dealership, How do I join the law suit this should be a recall and GM pays. My 2016 SRX has the same headlight problem as mentioned. Comments and concerns continue to be posted and discussed in our forums with posts indicating that the headlight issue is ongoing. Yes brighter light updated look but now after a month its just not what it should be! Cadillac replaced my CUE system for $50.00. Now the right light is gone completely out. Air bag did not deployed! They said that owners would have to pay the appox $1500 $2000 and then be reimbursed by Cadillac. Please sign me up for this class action lawsuit. Isnt this just like a normal recall when there is an issue with their parts? This was a problem with the light they produced. Its a 2014 SRX. Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. Bought 2015 SRX August 2018. Purchased from Cadillac dealer in Ca THIS IS SUCH A HEADACHE!!! The repair is replacement of the whole front electrical headlight unit of 2,000. They also said they wont have the parts for months since they are back ordered there were no enough for everyone. We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. once you have us as a customer we are yours to lose.. consider that. They wouldnt even look at it. I feel my life is on the line. Sent in all documentation March 3,2020 And have not received any response. Saturday 9:00am to midnight. I missed the initial recall due to the pandemic. What are other people doing in this situation? Ifme or my grandchildren get hurt or killed my family is to sue the pants off of Cadillac. According to GM, offer to reimburse expired June 2. Finally I was told that UNLESS I send a notarized statement from the shop I cant prove I had it repaired lol. Arlene Called today to get an estimate to fix. January 12, 2023, 9:59 pm. I want justice and compensation as well . There was a lawsuit settled where Cadillac SRX headlight assembly were faulty and allowed moisture in the assembly, dimming the lights. Walter Kosydor March 18, 2022, 9:47 am. I paid up front to get them replaced as letter instructed and was instructed by the dealership. I contacted the number on the letter and was told that it had been extended to June 30th. The lawsuit says the TSB was updated in 2011 as TSB 10-08-42-001A to add the 2011 SRX, then GM continued to update the bulletin. . I live in Oshawa , Ont. Top Class Actions will let our viewers know if a new class action is filed. I am scared to drive at night because I just cant see. Craig Sharpe How can I join this suit? I was told today that if I paid the $1800.00, I could get it back if there was a class action lawsuit or a recall!! For SRX owners and lessees outside California and Florida, a separate class action lawsuit was filed in April 2019. We didnt know about the headlights until we where driving home at night while out of town. Is possible to have the class action suit amended to include all second generation SRXs? December 20, 2021, 4:30 pm, We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. Save Search (0 Saved) Get it by Saturday. I received the same letter and when I went for the repairs to be done, I was advised it would be over $3,000 to replace and repair my headlights. Cant see the road lines. Filter. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. The plaintiff is represented by Fink Bressack, Morgan & Morgan Complex Litigation Group, and Turke & Strauss LLP. Both headlights have cracks in both them. Save my name, email, and website in this browser for the next time I comment. June 9, 2020 at 2:09 pm #76203. A Cadillac SRX headlight moisture and condensation lawsuit alleges faulty seals allow water to enter the headlight assemblies, corroding and shorting out the headlights. family forever , but this car was a true scar for our family , and now receiving E-mails on the new models . November 18, 2021, 9:07 am. I own a 2011 with the problem. Just setting story straight from the start lol. My last words to them was I purchased a 2014 SRX. Allegedly, they have not issued a recall and have not offered to replace the headlights in affected vehicles at no cost to Class Members. November 18, 2021, 8:12 pm. They have reason to believe a defect is causing the headlights to output little to no light and are investigating whether a class action lawsuit can be filed. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Please add me. There has to be something we can do. Several near-miss accidents have also been reported in connection with the headlight issue. How do I join this Class Action suit? I have been waiting for about 6 months for my reimbursement as well. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. We are available to chat: Monday through Friday 8:00am - midnight. I have a 2011 SRX and took it to dealer and they said the deadline had passed. Ridiculous that it took that long, but at least I was reimbursed. Cadillac Society was created by Cadillac enthusiasts and owners who have tally a combined two decades of profesional work in the auto industry. The LED powered headlights produce better output then HID kit, with very clean steady color of the light. I replaced the bulbs, which is not cheap, twice. Im in Florida just paid 2000.00 to replace my headlights on my 2014 srx a 5 year old car should not be having this problem with. This car has been a nightmare. How does GM get away with this. Allegedly, if the car is driven when the headlights are producing low light or no light, they can create a safety hazard and pose a danger to the driver, other drivers, and pedestrians. CarComplaints.com has complaints about the 2016 Cadillac SRX and other Cadillac SRX model years. Karen pensyl We took the car and still had issues. so its not just 2010-2015 it should also included 2016. BUILD & PRICE SEARCH INVENTORY CERTIFIED PRE-OWNED CURRENT OFFERS TOUR CADILLAC LIVE FIND A DEALER. November 19, 2021, 12:25 pm. Just in this month along had in to the mechanic three times for the check engine light. All Ill be able to do is drive in the daytime, Im not paying that much for a fix that they only guarantee for 2 yrs. Replacement Driver and Passenger Side Headlights, With bulb (s), Halogen, Clear Lens. Installation could not have been any easier with a traditional bulb on the 2013 SRX. Tl- the contact owns a 2016 Cadillac Srx. David K Thats only fair since they dont care ANYTHING ABOUT people that drive THEIR CARS nor the lives of others on the road! The deadline to file a claim is December 31. Had to have the entire Headlight assembly replaced TWICE since I have had this car. Dawn However, this can result in some functions no longer being available. I just got off phone with a GM Settlement Administrator the poor guy on the phone did not know anything about the headlamp replacement reimbursement cost all he would say is that GM would start sending our checks Aug.1 2020. I have an extended warranty with no deductible, so I thought no worry, I was wrong. Shanta' LincolnLarry Timing chain prematurly needed replaced. Additionally, the Cadillac SRX headlight class action lawsuit says that this campaign did not communicate the problem to most of the class vehicle owners. Cadillac needs to pay half my car payment and car insurance! I love that one too I also have caddy crest with Detroit skyline tattooed on my right shoulder. I am also placed on hold and cannot get a live person as when I am being reimbursed. They want to charge me $500 more. The GM lawsuit says the high-beam headlights blind oncoming drivers which makes driving too dangerous to attempt. For a better experience, please enable JavaScript in your browser before proceeding. My SRX is a 2014. When we purchased these luxury cars at a high inflated price I feel that should include lights. Love Everything but the low beams at night. Anjanette Johnson Finally after much research got my mechanic to put flowable windshield sealant around the entire headlight assembly and have not had a problem since. As proof, I kept the removed lights but he had to charge me $50 each since he couldnt send them back to Cadillac for them to be repaired and reused! I even had the bulbs upgraded because when they are on they are so dim I have to use brights. The GM lawsuit. I have contacted Cadillac, GMC, and of course, my extended warranty company, with no resolution. FINALLY! Something has to be done about this headlight issue. I have been notified this will cost roughly $3,000. A dealership tells me I need to replace the whole assembly, typically costing $1500 each, I am in the same position and just got off the phone with Cadillac who told me to bad nothing they can do. They will rather we drive in the dark and wreck our car than to fix the problem. Anita I have the same issue with my 2014 SRX. Same exact issue ..NO headlights. I paid a body shop to install my headlights in 2018, and had all but figured they would do nothing. Buy aftermarket. They then gave us an e-mail address to write to and a claim number. Cadillac dealer wanted $1200.00 to replace the defective headlights. According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up. For my 2015 Cadillac SRX 2015. I was fooled with the thought of Cadillac meaning quality purchased. For more information, please contact us at 1-888-333-3281. THIS IS HORRIBLE. Consumers can now buy cars with great quality and an adequate number of luxury features at a fraction of the cost. This is unbelievable to me. Len, Alex Luft Before commenting, please review our comment policy. Im STILL having issues with mine. I too would like to be added to the lawsuit. Not very expensive or time consuming but only lasts about a year, especially if the car is in the sun all day (Im in Vegas). GM never included the SRX Model Year 2016 within the Bulletin No. About Cadillac Society. 38 results. So disappointed with Cadillac. According to Car Complaints, General Motors has now agreed to reimburse owners for any replaced headlamp capsules or lightbulbs, with a cap of up to $1,600 per replacement. Craig Sharpe The Cadillac SRX headlight lawsuit was filed in the U.S. District Court for the Middle District of Florida, Tampa Division - Davis, et. Fleet Trucks, Cars, Vans SUVs and Commercial Vehicles | GM Fleet Have written several letters to GM corporate office beginning in 2018. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. In addition to dim headlights, the lawsuit alleges short circuits can cause the SRX headlights to fail, costing Cadillac owners thousands of dollars for replacements. We bought our 2016 used and didnt know this was going to be a problem until I drove it for the first time at night. Suppose to be a LUXURY VEHICLE but I but I cant drive the suv! It was so dangerous to drive my vehicle at night due to almost no light coming from the headlights that I had them replaced and filed a reimbursement form and Miguel at Cadillac called me today to deny my reimbursement of $1,858 because my VIN was not on the list. Ive got an appointment to fix that. Same issue with 2015 CADILLAC SRX. Terms and Conditions. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. If you have not yet submitted your claim, please do so as soon as possible to avoid any delays. We were stopped by police at night and told it as unsafe to drive at night! I want to file a claim action suit !!! A. That is IF GM approves your reimbursement request. Issue wa not fixed. As soon I the dealership was open, I took the letter to the dealership and was told that the part was on back order with no eta date. When submitting your claim, please include a copy of your proof of purchase (e.g. This field is for validation purposes and should be left unchanged. When will reimbursement checks be refunded. David K Cadillac cars and SUVs such as the ATS, CTS, SRX and Escalade have been called back in recent years due to issues such as rollaway risk, unintended key rotation and airbags that may not deploy . My son-in-law told me about your website today. Is there anything that can be done for financial aid as I am on a fixed income and really cannot afford to pay to have this fixed. 2020 2021 2022 Engine Minor 2000 2001 2002 . How do I join this lawsuit, I have a 2011 srx cadillac performance and have contacted Gm services about this same problem and was told that the car isnt under warranty any longer so Ill have to pay out of pocket for the replacement of my drivers side head light replacement. Also said they wont have the class action is filed of profesional work in the rain!!. 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Unless i send a notarized statement from the shop i cant even see the side/edge of to... Work in the rain!!!!!!!!!!!!! The initial recall due to the lawsuit issue is ongoing for moisture-related problems published by vehicle, vehicle,. E-Mails on the road amended to include all second generation SRXs, makes attornies rich and doent fix our.! Letter and was instructed by the dealership quality purchased diagnosis performed by dealers! This is SUCH a HEADACHE!!!!!!!!!!!!!!!!