The City of Berkeley, the University of California - Berkeley, Village of Love, and the Abode Services team share with BCSH Secretary Lourdes Castro Ramrez how they are taking a people-centered approach to connect people experiencing homelessness with housing and services with their Encampment Resolution Fund grant. New look coming to the California Department of Consumer Affairs in 2023 Protect your vehicle from catalytic converter theft Submit your CAP income documentation or check the status of your application online Check for safety recalls on your vehicle Schedule your biometric enrollment appointment online today! $l Previously, she served as deputy legislative secretary in the Office of Governor Gavin Newsom in 2019 and in the Office of Governor Edmund G. Brown Jr. dating back to 2016. (L to R) Holos CEO and Exec. The 103 NP application implements the provisions of AB 890 (Wood, Chapter 265, Statutes of 2020) which created two new categories of NP that can function within a defined scope of practice without standardized procedures. BreEZe enables consumers to verify a professional license and file a consumer complaint. Its mission is to develop and manage a centralized program for training, education, and human resources development which ensures a skilled workforce that can meet DCA's strategic objectives. System for Award Management (SAM) Entities; Before joining BCSH, he served in various roles within the California Department of Consumer Affairs (DCA) from 2009 to 2020, including Budget Manager. Previously, Egawa was chief counsel at the California Department of Tax and Fee Administration from 2017 to 2019. Barstow SNF Administrator. 1500. Oversees BARs Smog Check Engineering and Information Services Division and Audits and Inspections Branch. He obtained a bachelor of arts degree from the University of California, Davis. Division of Consumer Financial Protection, Division of Corporations and Financial Institutions, Licensee & Financial Service Provider Search, Actions, Order and Administrative Hearing Decisions, Central Locations for Service of Legal Process, Office of Financial Technology Innovation. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. Most licensees will see an $18 CURES Fee due to the biennial renewal cycle. 1. OIOs current services to the boards, bureaus, and the department are similar to that of the Organizational Change Management unit. These professionals provide a wide range of support services including human resources, information technology, investigations, professional examinations, training, strategic planning, budgeting, and more. Careers in the Bureau of Consumer Protection. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! Prior to joining BCSH, Myles was a Trade Policy Analyst at Bryant Christie, Inc., where he specialized in international agricultural policy and managed the firms customized trade regulation databases. The Governor's budget for 2023-24 proposes $1.2 million annually from the pro rata and seven permanent positions to permanently fund OIO's operations. Chelsy Alfaro is an Executive Capital Fellow at BCSH for the Center for California Studies at California State University, Sacramento. Previously, she was a fellow for the Western Riverside Council of Governments (WRCOG) at the City of Menifee Public Works Department, where she reviewed and updated internal policies and investigated external grant opportunities for urban beautification and electric vehicle infrastructure development. In this role he developed and implemented a series of budget reporting tools designed to achieve user serviceable reporting from the Fi$Cal system by DCAs various boards and bureaus. In support of this mission, BAR provides a wide range of services: It consists of Applications Services, Enterprise Technology Services, Infrastructure Services, Client Services, Enterprise Project Services, and the Information Security Office. Deborah Hoffman. The department publishes a number of publications on consumer-related issues, the most popular being the California Tenants Guide. DCA oversees 36 entities, including various boards and bureaus. Ms. Erickson has a degree in Civil Engineering. The Department also protects professionals from unfair competition by unlicensed practitioners. Find the resources you need to understand how consumer protection law impacts your business. The .gov means its official. Health care providers who have not received California licensure and wish to continue practicing, should check with the specific licensing Board for information on how to obtain licensure in California and/or temporary licensure options. Yountville Deputy Administrator. In June 2013, OPES implemented a new master contract with PSI Services LLC, resulting in cost savings of 10 percent for its clients that use the contract. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. invitations2cfpb@consumerfinance.gov. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. DCA has a Complaint Resolution Program to help resolve disputes between consumers and businesses. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. Spot the latest COVID scams, get compliance guidance, and stay up to date on FTC actions during the pandemic. ORGANIZATION CHART. Automotive Repair Dealer (ARD)* a business registered by BAR who, for compensation, repairs and/or diagnoses malfunctions of motor vehicles. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. The department consists of more than 40 bureaus, boards, committees, commission, and other entities that license and regulate practitioners. Executive Branch Organizational Chart 9.20.22 OIO Leads Business Modernization and Process Improvement Efforts. The Department of Financial Protection and Innovation (Department) regulates the offer and sale of securities in California under the Corporate Securities Law of 1968 (Cal. A few members of the incredible Department of Consumer Affairs team3500 staff members strongworking in consumer protection through the licensing of 3.4 mil professionals across 280 license types, from accountants to pharmacists to speech pathologists. General Information: 800-952-5210. Previously, she was a media strategy analyst at Prospero Latino LLC, where she drafted communication materials for Spanish language media, produced reports and managed clients working on federal legislation. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. Structural Pest Control Board. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. The Legal Services Unit counsels the director in carrying out the consumer mandates of the Consumer Affairs Act. In addition to servicing 3040 interagency contracts with DCA boards, bureaus, and committees, OPES also oversees the master contract for examination administration at computer-based testing centers throughout the State. Infrastructure Services maintains the desktop and network services, and phone services. Piccione has worked more than 22 years in public service. hZmOI+qW'fEZ!H$w DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director VICTIM COMPENSATION BOARD Lynda Gledhill Executive Officer TEACHERS' RETIREMENT SYSTEM Jack Ehnes A repair-only station is licensed to diagnose and repair vehicles. Prior to her appointment, Janssen managed BAR's Administration Branch. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. In this post, we assess and make recommendations on the Governors budget proposal to permanently fund the operations of the Organizational Improvement Office (OIO) in the Department of Consumer Affairs (DCA). Licenses and regulates approximately 35,000 California automotive repair dealers. OIO has been able to operate at existing levels to accomplish its work, and it is not clear if the additional positions and expenditures are justified. The 2023-24 Budget: Department of Consumer Affairs Organizational Improvement Office. In addition, Solid offers strategic planning assistance, process improvement, and more. He has also worked as a spokesperson at the California Department of Corrections and Rehabilitation, and as the local Morning Edition host/producer at Capital Public Radio. endstream endobj 1776 0 obj <>/Metadata 20 0 R/Outlines 24 0 R/Pages 1773 0 R/StructTreeRoot 27 0 R/Type/Catalog/ViewerPreferences 1915 0 R>> endobj 1777 0 obj <>/MediaBox[0 0 3600 2340]/Parent 1773 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 1778 0 obj <>stream For example, OIO assigned one staff member to most projects, when it previously would have assigned two. She has served as a Chief Operations Officer for Corazon Latino Inc., a nonprofit she helped launch to empower diverse communities through social, environmental, health, and conservation initiatives. She worked in multiple departments in various capacities, including her last assignment with the Settlement Section of the Legal Department, where she provided assistance to legal staff in evaluating settlement proposals. Important Reminder: Following the anticipated termination of Californias COVID-19 State of Emergency on February 28, 2023, health care providers licensed out-of-state who received the Emergency Medical Services Authoritys (EMSA) authorization to practice in the state without a license issued by the pertinent California licensing Board will no longer be permitted to practice pursuant to that authorization after that date. The BCSH Housing team with California Governor Newsom at a housing bill signing presser. She was Intergovernmental Relations Analystat theLos Angeles Community Development Commissionfrom 2004 to 2006 and Project Manager and Grants CoordinatoratBarrio Action Youth and Family Centerfrom 2002 to 2004. She earned two Masters degrees in Public Administration and International Relations and a Certificate of Advanced Study in the Program for Latin America and the Caribbean at the Maxwell School of Citizenship and Public Affairs at Syracuse University. OPA alerts media to unlicensed activity sweeps. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. P&6:\3i,TN(3TT *+E endstream endobj 26 0 obj <>/Metadata 4 0 R/Outlines 8 0 R/Pages 23 0 R/StructTreeRoot 14 0 R/Type/Catalog/ViewerPreferences 162 0 R>> endobj 27 0 obj <>/MediaBox[0 0 3600 2340]/Parent 23 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 28 0 obj <>stream of California. Senior policy analyst and resource to elected legislators on pending and potential policy issues. We also help U.S. citizens connect with the world . Disaster Help Center Solar Smart CSLB News & Updates Senior Scam Stopper X Disaster Help Center The proposed increase in expenditures would create pressure on boards and bureaus special funds that are structurally imbalanced. The Legal Office serves as in-house counsel for the director as well as the boards, bureaus, programs, and other entities of DCA. Click here for more resources. For example, OIO reported that it worked with the Board of Registered Nursing to reduce certain application processing times by 64percent in two years. %PDF-1.7 % This is especially notable as the additional costs would be borne by the boards and bureaus, several of which have funds that are structurally imbalanced. for California lawyers. Within the DOI is the Special Operations Unit which is responsible for workplace security and employee safety at DCA. Sasha (Wisotsky) Kergan was appointed Deputy Secretary of Housing and Consumer Relations at the Business Consumer Services and Housing Agency by Governor Gavin Newsom in October 2021. The Governors budget for 2023-24 proposes $1.2million annually from the pro rata and seven permanent positions to permanently fund OIOs operations. She worked for Quadel Consulting Corporation and its subsidiaries from 2003-2008 and 2010-2011. Deputy Administrator. Responsible for the Internal Affairs investigative programs and OIA policy and procedures. Our Divisions. The company is headquartered in Sacramento, . The Equal Employment Opportunity Office promotes equal employment opportunity at DCA. She has also worked at Shelter Partnership, a nonprofit focused on public policy and advocacy related to homelessness and affordable housing, and for the World Banks Poverty Alleviation, Health Services and Social Development sectors. He has held various positions at the Bureau for Private Postsecondary Education and the Contractors State License Board. The State of California is proposing to invest $140 million of cap and trade money next year in three communities likely $70 million in Fresno, $35 million in Los Angeles, and $35 million in a third location. Alfaro earned two bachelors degrees in Biopsychology and Chicano/a Studies from the University of California, Santa Barbara. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. Although DCA is working with these boards and bureaus to bring their funds into balance (such as through annual savings or fee increases through the regulatory or legislative process), additional expenditures that are passed to the boards and bureaus through the pro rata place additional pressure on these funds. Mr. Heimerich earned his bachelors degree in English at the University of Illinois, Urbana-Champaign, and his masters degree in Journalism at the Ohio State University. She was Asset Manager at the Oakland Housing Authority from 2015 to 2017. Upon the State of Emergency ending, active waivers that were issued under the authority of the State of Emergency and Executive Orders will also expire. For more information, click here: https://www.dca.ca.gov/about_us/ab2113.shtml. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. About the Bureau of Consumer Protection. Licenses Smog Check stations, repair technicians, and inspectors. This page contains a printable organizational chart for the Bureau of Consumer Protection. DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director GOVERNOR GAVIN NEWSOM LIEUTENANT GOVERNOR . In that role, Tiffany provided fiscal policy advice to numerous agencies within the executive and judicial branches. In 2015, DCA established OIOs predecessor, the Organizational Change Management unit, in response to findings from the California State Auditor that future IT projects should include a process for planning and implementing effective organizational change management. California Attorney General: (800) 952-5225. Application Services maintains the Consumer Affairs System and the Applicant Tracking System databases that form the core of DCA's business processes. Solid Training Solutions supports the development of all DCA employees through the design, delivery, evaluation, and administration of training and education programs. For example, OIO should be able to translate reducing licensee application processing time lines into personnel hours that result in cost savings, or OIO should be able to report on the extent to which savings have been redirected to the boards and bureaus other priorities. This page contains a printable organizational chart for the Bureau of Consumer Protection. 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